Midband Ethernet FAQ

Why Midband Ethernet?

Midband Ethernet is a symetric business Garde service starting from 2 Mbps/2 Mbps all the way up to 40 Mbps/40 Mbps.
At Broadband Solutions we guarantee that you will get your full speed 24 * 7, 365 days a year. 

Does this service come with a SLA?

Broadband Solutions Midband Ethernet service comes with a 99.95% Service Level Agreement on Speed, Packet Loss and Latency and 1:1 contention Ratio.
So its is a true Business grade service and we use as many copper lines as required on the installation date to make sure that you get your full speed at no extra cost.

Does this service include business hours support?

Yes this service comes with 24 * 7 support and access to Level 3 Noc 24 *7, 365 days a year based in Australia. 

What is the excess charge?

Data is only counted for downloads and excess charges are charged at $5 per Gb or you have the option of going on a unlimited plan.

Does this service include a Static IP?

Yes it comes with 1 static IP. Any addtional IP can be arranged for additional cost of $5 per IP range. 

Can I use my own Router?

Yes you can use your own router or we can configure and supply a Cisco router at a cost of $550.00. 

Can I put voice over this service?

Yes you can, we can provide you with a SIP trunk at a rate of $10 per trunk or you can use your own SIP provider. 

What is the lead time for installation?

The time frame for this installation is 30 business days.