Wi-Fi access within hotels is now an expected service by most travellers, especially business travellers, and a recent survey ⁽¹⁾ conducted in the US of 1,200 people from Asia, North America and Europe goes even further, suggesting that hotels that have poor Wi-Fi service and availability may be losing more than a third of their business travel clientele. The study was conducted by a provider of ‘enterprise mobility services, such as 3G and Wi-Fi connectivity for corporate clients, and highlights the increasing demand for high-quality Wi-Fi connectivity for business travellers.

According to another survey ⁽²⁾ conducted by American firm Deloitte, the vast majority of business travellers say that free high-speed internet is a key critera in choosing which hotel they stay at, while perhaps the most revealing statistic is that 36% of business travellers will take into account a bad Wi-Fi experience they’ve had at a hotel when deciding whether to rebook - and that for 16% of business travellers, this bad experience can influence their decisions about an entire hotel chain.

Get your WiFi services sorted and reap the benefits!

Broadband Solutions will analyse your hotel’s requirements for WiFi access and in consultation with you and our on-site installation partners Cisco and Netcomm, tailor a solution specific to your needs and budget. We’ll ensure your guests are happy with their access to high-speed internet and subsequently improve your repeat and referral business.

Broadband Solutions specialises in providing WiFi hotspots and common area access to hotels and other hospitality providers. We tailor solutions specific to your hotel’s requirements, layout and budget and we only use the most robust hardware available from Cisco and Netcomm.

(1) Hospitality Findings Report 2010 - iPass Inc.
(2) Deloitte's Business Traveler Survey 2011