Broadband Solutions develops the ‘Next’ hotel solution

19 November 2014: Broadband Solutions, one of Australia’s most successful business internet service providers has provided a unique solution for Silver Needle Hospitality’s innovative ‘Next’ hotel in Brisbane. The high-tech hotel is Australia’s first to allow guests to check in, check out and manage their entire stay on their smart phone.

Silver Needle Hospitality recently reopened Brisbane’s oldest hotel, the Chifley at Lennons, following a multimillion dollar makeover and chose Broadband Solutions to help create the high-tech hotel, ‘Next’. An inspiration for hotels of the future, ‘Next’ is the first Australian hotel of its kind, allowing guests to manage their entire stay using their smart phone.

Broadband Solutions provides unique solution for Silver Needle Hospitality’s innovative ‘Next’ Hotel in Brisbane

‘Next’ is Australia’s first hotel to enable smart phones to check-in, act as a room key and as an in room control centre

The hotel app enables guests to use their smart phones to check in, as a room key, to control air conditioning and entertainment, manage lighting and even order room service. The hotel’s innovative technology also includes sleep and shower pods for guests arriving early and wish freshen up whilst waiting for their room.

For the ‘Next’ solution, Broadband Solutions utilised its one-of-a-kind, IP based, full feature PABX framework that can be used for all phone calls and internet by both guests and hotel administration. The highly competitive framework rates mean Silver Needle is able to offer guests free local calls and cheaper international calls via the in room Samsung Galaxy S4s as well as free Wi-Fi across unlimited devices.

Broadband Solutions has developed a strong presence in the hospitality industry working with some of Australia’s best hotel chains and over 600 hotels in the past 12 months.

“We have really loved working with Silver Needle Hospitality on the high-tech Next hotel,” Broadband Solutions’ CEO Sam Bashiry said. “The innovative use of technology allows guests to bypass check in lines, and utilise their smart phone as a key and room control centre. Historically, Wi-Fi was a feature offered to business users needing to access emails, but now it’s a pivotal factor driving a guest’s overall experience.”

“Next is the first in the new breed of hotel where technology is front and centre. Broadband Solutions is optimally placed to work with our hotel clients to help them transform their internet and telephony resources as we move into this next exciting stage for the hotel industry.”

Last modified: September 11, 2015